Ghia — Case Study | ForjWell Marketing Agency

Food & Beverage

Ghia

+45% YoY email revenue and stronger LTV without discount-led blasts.

Problem & context

As the non-alcoholic category grew, Ghia needed to fiercely protect its premium positioning to prevent being commoditized alongside mass-market mocktails.

An aesthetic-driven retention marketing campaign designed to solidify Ghia as the ultimate quiet luxury lifestyle choice.

Objectives

Increase repeat purchase rates while maintaining an ultra-premium brand perception across all digital touchpoints.

Challenges

Translating the complex botanical taste and the physical sunset ritual of the product into email and SMS formats without relying on brand-degrading discounts.

Solution

Developed a sophisticated retention matrix. Instead of promotional blasts, we focused on sensory copywriting and editorial storytelling. Visual design relied heavily on negative space and cinematic photography featuring historic Mediterranean architecture.

Impact

Increased email revenue by 45% YoY, driving a massive increase in customer LTV.

Marketing stack

Klaviyo, Attentive, Shopify, Adobe Creative Suite

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Ghia — project imagery
Average ROAS

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Revenue Generated

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